Privacy Policy

Last Updated: November 1, 2025

Fox Igo Technology Pte. Ltd (“we”, “our”, “us”) operates the Bida Best tournament management platform, available at https://tournaments.pineapps.online (“Platform”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services.

1. Information We Collect

We collect the following types of information:

A. Information You Provide

Account registration details such as name, username, email address, phone number, and password.
Tournament data, team names, match results, and player statistics.
Payment and billing information for paid services.
Communications with our support team.

B. Automatically Collected Information

Device and browser type, operating system, and IP address.
Access logs, usage statistics, and session activity.
Cookies and similar tracking technologies.

C. Information from Third Parties

If you sign in using third-party accounts (like Google or Facebook), we may receive limited profile information consistent with your privacy settings.

2. How We Use Your Information

Provide and manage tournaments, teams, and accounts.
Process transactions and verify payments.
Improve platform performance and security.
Send administrative updates and notifications.
Comply with applicable laws and prevent fraud.

3. Sharing of Information

Service Providers: Trusted vendors assisting with hosting, analytics, and payments.
Legal Requirements: When required by law or court order.
Business Transfers: During mergers, acquisitions, or asset sales.

We do not sell or trade your data for marketing purposes.

4. Data Retention

We retain data as long as necessary for service delivery or legal obligations. You can request deletion by contacting service@foxigotech.com.

5. Cookies & Tracking

Cookies help us remember your preferences and analyze usage. You may disable them in your browser, but some features may not work properly.

6. Security

We use industry-standard security measures to protect your data, including encryption and restricted access. However, no online transmission is completely secure.

7. Your Rights

Access, update, or delete your data.
Withdraw consent for certain uses.
Request a copy of your personal data.

8. Children’s Privacy

Bida Best is not intended for children under 13. If a child provides personal data, contact us for immediate removal.

9. International Transfers

Your data may be processed in Malaysia and Singapore, with safeguards in place to comply with privacy laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of Bida Best after updates implies acceptance.

11. Contact Us

Fox Igo Technology Pte. Ltd
50 Chin Swee Road, Singapore 169874
📞 (60) 192946973
📧 service@foxigotech.com
🌐 https://tournaments.pineapps.online